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Verified
2/5

2017-01-05

Roadwork

"I am mostly dissatisfied with the gear selection for women. I wish that more of the online road gear selection of pants and higher end jackets were also available in store, as well as a better selection of road boots for women."


Verified
5/5

2016-12-15

Great service great people

"The people at cycle town are awesome. But sometimes they throw there help out to much like to pushy. "


Verified
5/5

2016-12-11

Great place to shop for Christmas Gifts

"As a regular customer I often make this my personal place to shop for my riding needs. It only seemed natural when considering a Christmas gift for my son to shop at Cycle Gear. I had a great selection to chose from and the already fair pricing was enhanced with the holiday discounts. I got what I'm sure he like, but if not he has the luxury of taking back to the store and selecting exactly what fits him best. I highly recommend all the Cycle Gear stores, but for me I go to the Vancouver, WA store, and have never been disappointed. Happy shopping!!! "


Verified
5/5

2016-10-20

HEADS

"Went into vancouver wa store sales associate very helpful and knowledgable. bought 2 scorpion helmets had shipped to my house for free took only 5 business days. I will continue to shop cycle gear"


Verified
5/5

2016-10-19

Fantastic, I found my preferred shop!

"Both of the guys in store were extremely knowledgeable and able to provide info to me, a brand new rider, in a friendly manner. They showed me options within my price range and didn't pressure me to buy anything. The selection in store is great, but if the item you want is out of stock they'll walk you through their online store in about 5 minutes and get you what you need. I bought my helmet and gloves at cycle gear, and I'll be buying all of my gear here."


Verified
5/5

2016-09-29

burned out

"I had purchased a LED headlight builb about 2-3 years ago and found the low beam had failed. They cheerfully and quickly replaced it at no charge. the staff is very knowlegable and always ready o help."

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Verified
2/5

2016-09-26

Umpqua debit card users beware!

"The card reader wouldn't accept my new Umpqua debit card chip or scan. Finally had to pay cash. Only to find out the next day that it did debit my account so I had to go back to the store for credit. They simply said their IT dept was aware of it & working on it. Please post Umpqua warning on the reader before people try to use their Umpqua card. "


Verified
4/5

2016-09-19

"I still believe Cycle Gear in most stores need more selection of women's plus size gear. More colors, sizes, brands. Especially in metro areas. Also would like to see more women's accessories. I want to shop and buy more products!"


Verified
5/5

2016-09-18

Salesman very helpful

"Will recommend this store to anyone in need of motorcycle related items thanks for the great service. "


Verified
5/5

2016-09-17

Perfect service!

"Had a Sedici jacket seam let lose. I loved the jacket and just wanted to have it fixed. Clothe guys at Cycle Gear insisted on taking it back, and gave me a new jacket! Wow! That's some kind of service right there.

I'm a customer for life. Thank you.
"


Verified
5/5

2016-09-16

Very understanding

"I live in hawaii. And there isn't a cycle gear here. But they are my go to place for gear. The staff new my situation and worked with me to get it to me the fastest. By ordering my product to his house and then mailing them to me."


Verified
5/5

2016-09-15

Great Customer Service!

"These guys are on it! Very helpful and knowledgeable about motorcycles and gear. Great job guys!"


Verified
5/5

2016-09-11

Service with a smile

"The staff was very helpful in pointing me to the department I was looking for."


Verified
5/5

2016-09-07

"Great and friendly service every time."


Verified
5/5

2016-09-07

Great customer satisfaction policy

"Thanks for standing by your qulaity guarentee!"

Detailed Review Benchmark + -
Pricing of products and services
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Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges